Robin Shing Moon Chan

PhD Student in HCI and NLP @ ETH Zürich

robin.chan@inf.ethz.ch

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About Me

I'm a second-year CS PhD student at the Institute for Visual Computing and the Institute for Machine Learning at ETH Zürich. I'm co-advised by Prof. Menna El-Assady at IVIA and Prof. Ryan Cotterell at Rycolab. Previously, I obtained a master's degree in data science from ETH Zürich, graduating with a thesis on LLM code generation at IBM Research Europe (ZRL).

My main research interest lies at the intersection of human-computer interaction and natural language processing. More concretely, I want to better understand how to make humans and LLMs interact more effectively. If you're interested in similar topics, don't hesitate to message me.

Personal bits: some of my favorite books: [1, 2, 3], some of my favorite movies: [1, 2, 3]. I like making music [me Christmas caroling with friends].

News
March 26th, 2025 Our paper Finding Needles in Document Haystacks: Augmenting Serendipitous Claim Retrieval Workflows was accepted at CHI 2025 in Yokohama, Japan — congratulations to the team!
December 18th, 2024 Our paper A Design Space for Intelligent Dialogue Augmentation was accepted at ACM IUI 2025! I will be presenting it in Cagliari in March. Thanks to all co-authors!
October 2nd, 2024 The paper we wrote at IBM Research on API integration with LLMs was accepted at EMNLP 2024 (Industry Track) — thanks to all co-authors! My colleague Thomas Gschwind from IBM Research will be presenting it in Miami in November.
September 26th, 2024 Our paper On Affine Homotopy between Language Encoders was accepted at NeurIPS 2024. I will be presenting it in Vancouver in December. Thanks to all co-authors!
August 12th, 2024 We gave a tutorial about the representational capacity of neural language models at ACL 2024 in Bangkok. Check out our interactive tutorial webpage!
May 27th, 2024 Two papers I co-authored were accepted at ACL 2024!
March 1st, 2024 Started a PhD at ETH Zürich, co-advised by Prof. Menna El-Assady and Prof. Ryan Cotterell! 🎉
September 26th, 2023 Together with Katya Mirylenka, we will give a talk at Zurich-NLP about our work at IBM Research, at the ETH AI Center. RSVP here!
July 9th, 2023 Our paper on counterfactual sample generation was accepted at ACL. I will be presenting it in Toronto in a few days! Check out our blog post about the paper!
Publications
Finding Needles in Document Haystacks: Augmenting Serendipitous Claim Retrieval Workflows
Moritz Dück, Steffen Holter, Robin SM Chan, Rita Sevastjanova, Menna El-Assady
Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), 2025
Abstract
Preliminary exploration of vast text corpora for generating and validating hypotheses, typical in academic inquiry, requires flexible navigation and rapid validation of claims. Navigating the corpus by titles, summaries, and abstracts might neglect information, whereas identifying the relevant context-specific claims through in-depth reading is unfeasible with rapidly increasing publication numbers. Our paper identifies three typical user pathways for hypothesis exploration and operationalizes sentence-based retrieval combined with effective contextualization and provenance tracking in a unified workflow. We contribute an interface that augments the previously laborious tasks of claim identification and consistency checking using NLP techniques while balancing user control and serendipity. Use cases, expert interviews, and a user study with 10 participants demonstrate how the proposed workflow enables users to traverse literature corpora in novel and efficient ways. For the evaluation, we instantiate the tool within two independent domains, providing novel insights into the analysis of political discourse and medical research.

Interactive Systems · Human-AI Collaboration · Language Models

A Design Space for Intelligent Dialogue Augmentation
Robin SM Chan, Anne Marx, Alison Kim, Menna El-Assady
Proceedings of the 30th International ACM Conference on Intelligent User Interfaces (IUI), 2025
Abstract
The use of intelligent agents in communication is a growing trend aimed at enhancing the efficiency and quality of interactions. As such, dialogue augmentation systems -- text processing systems that interactively enhance ongoing written or spoken communication -- are gaining significant popularity across domains. While technical limitations had previously inhibited their real-time usage for effective communication augmentation, recent developments in language processing have improved their capabilities to contribute to dialogue as intelligent, emancipated, and proactive agents. While other works on dialogue augmentation focus on evaluating design considerations for specific applications of these systems, we lack a unified understanding of the broader design principles that apply to dialogue more generally. Through a literature review and mixed-methods analysis of 78 existing systems, we iteratively define a comprehensive design space for intelligent dialogue augmentation systems. To further ground our analysis, we interweave Clark's models of dialogue with concepts in human-AI collaboration and discuss trends in the evolving role of dialogue augmentation systems along five dimensions -- dialogue context, augmentation context, task, interaction, and model. Based on the identified trends, we discuss concrete challenges for broader adoption, highlighting the need to design trusted, seamless, and timely augmentations. The design space contributes as a mechanism for researchers to facilitate defining design choices during development, situate their systems in the current landscape of works, and understand opportunities for future research.

Human-AI Collaboration · Speech Processing · Language Models

On Affine Homotopy between Language Encoders
Robin SM Chan, Reda Boumasmoud, Anej Svete, Yuxin Ren, Qipeng Guo, Zhijing Jin, Shauli Ravfogel, Mrinmaya Sachan, Bernhard Schölkopf, Menna El-Assady, Ryan Cotterell
Advances in Neural Information Processing 38 (NeurIPS), 2024 | pdf
Abstract
Pre-trained language encoders -- functions that represent text as vectors -- are an integral component of many NLP tasks. We tackle a natural question in language encoder analysis: What does it mean for two encoders to be similar? We contend that a faithful measure of similarity needs to be intrinsic, that is, task-independent, yet still be informative of extrinsic similarity -- the performance on downstream tasks. It is common to consider two encoders similar if they are homotopic, i.e., if they can be aligned through some transformation. In this spirit, we study the properties of affine alignment of language encoders and its implications on extrinsic similarity. We find that while affine alignment is fundamentally an asymmetric notion of similarity, it is still informative of extrinsic similarity. We confirm this on datasets of natural language representations. Beyond providing useful bounds on extrinsic similarity, affine intrinsic similarity also allows us to begin uncovering the structure of the space of pre-trained encoders by defining an order over them.

Language Encoders · Metric Spaces · Large Language Models

Adapting LLMs for Structured Natural Language API Integration
Robin SM Chan, Katsiaryna Mirylenka, Thomas Gschwind, Christoph Miksovic-Czasch, Paolo Scotton, Enrico Toniato, Abdel Labbi
Proceedings of EMNLP: Industry Track, 2024 | pdf
Abstract
Integrating APIs is crucial for enterprise systems, enabling seamless application interaction within workflows. However, the vast and diverse API landscape makes combining calls based on user intent a significant challenge. Existing methods rely on Named Entity Recognition (NER) and knowledge graphs, but struggle with control flow structures like conditionals and loops. We propose a novel framework that leverages the success of Large Language Models (LLMs) in code generation for natural language API integration. Our approach involves fine-tuning an LLM on automatically generated API flows derived from services' OpenAPI specifications. This aims to surpass NER-based methods and compare the effectiveness of different tuning strategies. Specifically, we investigate the impact of enforcing syntax through constrained generation or retrieval-augmented generation. To facilitate systematic comparison, we introduce targeted test suites that assess the generalization capabilities and ability of these approaches to retain structured knowledge. We expect to observe that fine-tuned LLMs can: (a) learn structural constraints implicitly during training, and (b) achieve significant improvements in both in-distribution and out-of-distribution performance.

Large Language Models · Training · API Integration

What Languages are Easy to Language-Model? A Perspective from Learning Probabilistic Regular Languages
Nadav Borenstein, Anej Svete, Robin SM Chan, Josef Valvoda, Franz Nowak, Isabelle Augenstein, Eleanor Chodroff, Ryan Cotterell
Proceedings of ACL, 2024 | pdf
Abstract
What can large language models learn? By definition, language models (LM) are distributions over strings. Therefore, an intuitive way of addressing the above question is to formalize it as a matter of learnability of classes of distributions over strings. While prior work in this direction focused on assessing the theoretical limits, in contrast, we seek to understand the empirical learnability. Unlike prior empirical work, we evaluate neural LMs on their home turf—learning probabilistic languages—rather than as classifiers of formal languages. In particular, we investigate the learnability of regular LMs (RLMs) by RNN and Transformer LMs. We empirically test the learnability of RLMs as a function of various complexity parameters of the RLM and the hidden state size of the neural LM. We find that the RLM rank, which corresponds to the size of linear space spanned by the logits of its conditional distributions, and the expected length of sampled strings are strong and significant predictors of learnability for both RNNs and Transformers. Several other predictors also reach significance, but with differing patterns between RNNs and Transformers.

Large Language Models · Formal Language Theory

On Efficiently Representing Regular Languages as RNNs
Anej Svete, Robin SM Chan, Ryan Cotterell
Findings of ACL, 2024 | pdf
Abstract
Recent work by Hewitt et al. (2020) provides a possible interpretation of the empirical success of recurrent neural networks (RNNs) as language models (LMs). It shows that RNNs can efficiently represent bounded hierarchical structures that are prevalent in human language. This suggests that RNNs' success might be linked to their ability to model hierarchy. However, a closer inspection of Hewitt et al.'s (2020) construction shows that it is not limited to hierarchical LMs, posing the question of what other classes of LMs can be efficiently represented by RNNs. To this end, we generalize their construction to show that RNNs can efficiently represent a larger class of LMs: Those that can be represented by a pushdown automaton with a bounded stack and a generalized stack update function. This is analogous to an automaton that keeps a memory of a fixed number of symbols and updates the memory with a simple update mechanism. Altogether, the efficiency of representing this diverse class of LMs with RNN LMs suggests novel interpretations of their inductive bias.

Language Model Expressivity · Formal Language Theory

Which Spurious Correlations Impact Reasoning in NLI Models? A Visual Interactive Diagnosis through Data-Constrained Counterfactuals
Robin Chan, Afra Amini, Menna El-Assady
Proceedings of ACL: System Demonstrations, 2023 | pdf | blog post
Abstract
We present a human-in-the-loop dashboard tailored to diagnosing potential spurious features that NLI models rely on for predictions. The dashboard enables users to generate diverse and challenging examples by drawing inspiration from GPT-3 suggestions. Additionally, users can receive feedback from a trained NLI model on how challenging the newly created example is and make refinements based on the feedback. Through our investigation, we discover several categories of spurious correlations that impact the reasoning of NLI models, which we group into three categories: Semantic Relevance, Logical Fallacies, and Bias. Based on our findings, we identify and describe various research opportunities, including diversifying training data and assessing NLI models' robustness by creating adversarial test suites.

Counterfactuals · Mixed-Initiative Learning · Language Model Biases


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